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Free standard delivery over €75 · EU
Carpassion

Legal

Legal Notice / Imprint

Business transparency

Verified identity, not assumptions.

A legal notice should identify the actual operator of the store. A brand name, photograph or website address is not a substitute for verified business information.

What the identity covers

Carpassion sp. z o.o. operates this store from Kornela Makuszyńskiego 15, 31-752 Kraków, Poland. The company details supplied by the owner include KRS 0001047575, EUID PLKRS.0001047575 and REGON 525923965; these identifiers do not replace a VAT number.

Catalogue presentation

The catalogue uses fictional demo brand names. A photograph showing a third-party product does not imply an authorised dealership, endorsement or partnership with the manufacturer pictured.

Before live trading

The owner should confirm the remaining VAT, payment, return-address and legal-policy details and arrange review of the legal documents for the actual business and markets served. This explanatory content is not a substitute for that review.

Help centre

Frequently asked questions

Practical information about ordering, delivery, currencies and returns.

Do I need an account to place an order?

No. Carpassion is guest checkout only, so you can place an order without creating an account or signing in.

Which countries do you deliver to?

We deliver to supported destinations across the European Union. The available countries are shown during checkout before you place your order.

How much does delivery cost?

Standard delivery costs €4.90 and is free when the pre-discount order value is €75 or more. Express delivery costs €9.90.

How long will delivery take?

Standard delivery usually takes 3–6 business days. Express delivery usually takes 1–3 business days.

Which currencies can I use?

Prices can be viewed in EUR, USD, GBP or PLN. EUR is the store’s default and reference currency.

How is my order recorded?

Every successfully placed order is saved securely with its order number, items, delivery choice and customer details.

Can I change or cancel an order?

Contact us as soon as possible with your order number. We will confirm whether the order can still be changed or cancelled before dispatch.

How do returns work?

Eligible items can be returned under the conditions described on our Returns & Refunds and Consumer Rights pages. Contact us before sending anything back.